Firstly, We hope you and your families are safe and well.

The government announced its emergency mortgage assistance measures earlier this week, with mortgage lenders agreeing to offer home owners a three month ‘holiday’ from their monthly payments if they are adversely affected by the COVID-19 pandemic. Here is a bullet point outline as to what has been proposed and the procedure for applying yourself.

  • Mortgage lenders will offer an automatic 3-month payment holiday for customers impacted, directly or indirectly, by COVID-19
  • The payment holiday will apply to customers who are up to date on their payments, not in arrears, and wanting to self-certify that they are impacted by COVID-19
  • This means that lenders will not complete an income and expenditure assessment, or an assessment of alternate payment options as ordinarily required under MCOB
  • This proposal will allow lenders to be more responsive to customer needs and offer forbearance in a simple way to customers in an environment where the operation of collections teams made be also impacted by COVID-19
  • Customers will be made aware that interest will accrue in the holiday period and they will need to make up deferred payments in the future
  • Customers who wish to undertake a full assessment of their ability to pay or financial difficulty may still do so.
What does this mean for you and your family?
For a customer, up to date with payments, not in arrears and impacted by COVID-19:
  • the customer would contact the lender and inform them that they are impacted by COVID-19
  • the lender would accept these details from the customer and offer an automatic 3-month payment holiday
  • no evidence will be sought from the customer
  • the lender makes the customer aware that interest will accrue and will be contact at the end of the three months to complete an assessment of the customer’s circumstances
  • at the end of three months, an arrangement to pay will be agreed with the customer according to their circumstances to recover any shortfall, while ensuring that the mortgage remains affordable and sustainable
  • the lender notifies the customer that if they wished to complete a full assessment now, there may be other forbearance options more suitable to the customer.

As always stay safe and healthy, from us all at The Financial Planning Group

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The Financial Planning Group - COVID-19

 
Firstly, we hope you and your family are safe and well.
 
Here at The Financial Planning Group, we are assessing the COVID-19 situation on a daily basis and, as officially nominated Key Workers, our office will continue to operate as close to normal as possible and our staff will remain available during office hours to offer help and advice to our clients either on the telephone or via e-mail.
 
We are aware there may come a time when we have to close our offices temporarily, at which point we have a contingency plan that will come into practice to enable us to continue operating remotely. 
 
The COVID-19 situation is fast moving and changes on a daily basis, however, we will continue to offer our clients advice, as well as the reassurances they need at this very unsettling time.
 
Again, our phone lines will remain open, our staff will continue to operate, and access to your financial adviser will remain available.
 
If you have any concerns, please contact us in the normal way.
 
As always, stay safe and healthy… from all of us at The Financial Planning Group.
 
 
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